Ensuring Inclusive Digital Experiences with GQAT’s Accessibility Testing Services

In a technology-focused world, ensuring your software is accessible to everyone, including people with disabilities, is not only the law but also morally and commercially necessary. GQAT Technologies Accessibility Testing services work with companies to ensure they can deliver all forms of technology-inclusive digital experiences for a wider audience, while meeting global standards. When accessibility is prioritized, you can develop applications that are user-friendly, equitable, and compliant. The question then is, how can we transform your digital footprint with our Accessibility Testing expertise?

What is Accessibility Testing?

Accessibility testing takes a wide range of digital products, such as a website, mobile app, or software product, and tests their usability to determine whether it is usable by people with disabilities, such as people with visual impairments, hearing impairments, and intellectual impairments. Accessibility testing involves checking adherence to standards such as the Web Content Accessibility Guidelines (WCAG), reviewing legal requirements such as the Americans with Disabilities Act (ADA), Section 508, and much more! 

GQAT Technologies Accessibility Testing services, as discussed in our Accessibility Testing page, aim to help identify and resolve barriers in order to ensure seamless experiences for every user while still ensuring you are in regulatory compliance and maintaining your brand reputation!

Why is Accessibility Testing Important?

Accessibility is the new norm of software development. There are over 1.3 billion people globally who identify as having some sort of disability, and that's a big part of your potential audience, likely much larger than you anticipated! Uniquely, a lack of accessibility in a digital product carries legal risk by being perceived to be violating the law (more than 4,000 ADA-related lawsuits in the U.S. alone were filed in 2024). Accessibility Testing gives your team several advantages:

  • Wider Audience: Accessible products expose the brand to a wider audience. In 2021, it was reported that 16% of the globe identifies as a person with a disability -time to get out there and build community and revenue. 

  • Legal Licenses: The consequences of litigation for an organization can be huge. Meeting standards (WCAG 2.1, ADA, and European Accessibility Act) will eliminate the list of issues surrounding lawsuits.

  • User Experience: Even the smallest accessibility immediate improvements (plain language and simple navigation) can have a payoff of increased user satisfaction of almost 30% and may even reduce your number of incidents of user frustration. 

  • Brand Recognition: Inclusivity enhances brand reputation, customer trust, and customer loyalty. It's reported that in September 2023, 62% of consumers prefer to purchase from brands that prioritize accessibility. You are simply adding goodwill by making your content accessible.

GQAT’s Accessibility Testing Process

At GQAT Technologies, we provide full Accessibility Testing services based on your product and your specific industry. Our processes combine human expertise, automated accessibility testing tools, and feedback from real users. As a result, we ensure your digital products, services, and assets are inclusive and compliant. Here’s how we do it: 

1. Compliance Audit

We conduct a compliance audit in order to assess how compliant your product is against WCAG 2.1/2.2 (Levels A, AA, AAA), ADA, Section 508, as well as any other compliance standard your digital asset needs to comply with. We use various accessibility testing tools  (e.g, WAVE, Axe, etc.) to identify potential compliance issues, such as missing alt text, insufficient color contrast, and keyboard controls that are not navigable. Our reports provide enough details and recommendations to allow you to seek compliance.

2. Manual and Automated Testing

Automated tools can only catch about 40% of accessibility failures, so manual testing is required to conduct a complete testing evaluation. Our certified testers will do a manual check for the following items: 

- Screen reader compatibility (e.g., NVDA, JAWS, VoiceOver).

- Keyboard navigation for users with mobility impairment.

- Visual (color contrast and font sizes).

- Cognitive (Intuitive design, clear content)

3. Real-User Testing

We partner with actual users with disabilities to ensure that the accessibility of your product is validated in real-world situations. The real user feedback ensures that your product is not simply compliant but truly usable. For example, one of our e-commerce clients experienced a 25% increase in conversions from disabled individuals after they implemented fixes from the real-user testing insights.

4. Cross-Platform Testing

We check across devices, browsers, and assistive technologies to ensure everyone has the same product and the same access. If it is a site on Chrome, a mobile app on iOS, or a desktop app, we check it for each user's needs. We also include their assistive technologies: If the person is using a screen magnifier, voice recognition software, or braille display, we check for functionality there as well.

5. Remediation and Training

In addition to identifying accessibility barriers, we can provide remediation assistance to help you address those barriers. So, rather than simply delivering a report, with real-user testing, our developers will assist your team in any way to make the changes, whether it is adding some alt text code or optimizing the use of ARIA landmarks. We also offer training to get your team properly equipped to build accessible products from the start, which will help reduce any future testing costs by 20–30%.

6. Ongoing Monitoring

Remember, accessibility is ongoing. When we monitor your product on an ongoing basis, we will be able to ensure that as you create new features or new content, your product continues to be compliant. We will be able to do this automatically through our scans and through periodic audits and reporting on how things are evolving, and any changes in user expectations and accessibility standards.

The GQAT Difference

GQAT Technologies takes a holistic and human-centered approach to Accessibility Testing. Here are some reasons why businesses want to work with us: 

  • Certified Knowledge: Our testers are certified in WCAG and accessibility best practices to ensure they are carrying out the most rigorous evaluations.    

  • Customizable: We tailor our testing based on your industry (healthcare, education, and retail, etc.).    

  • End-to-End: This is an all-in-one approach; we exercise accessibility in audits, remediation, and training.    

  • Demonstrable Effect: Recently, we helped a client from the education sector get WCAG 2.1 AA compliant in 60 days, which removed legal risks and improved their engagement with users by 35%.

Real-World Impact

We have had a great impact with our Accessibility Testing services. One example is % insert client type (%) client who improved the user satisfaction and accessibility of their public-facing portal (and their Section 508 compliance) by 40%. Another example is our retail client that improved their e-commerce site accessibility for screen readers and experienced a 20% increase in sales from users with low vision. The benefits of accessibility are real and can help both social inclusion as well as commerce.

The Future of Digital Accessibility

Accessibility will continue to be a focus area as this digital world expands. With better technology means newer technology, like artificial-intelligence-driven interfaces, accessibility assessments for virtual reality environments, etc., the conversations around accessibility will need even more challenges, not just from businesses but also policy-makers that will keep building tighter regulations within the digital landscape. We want to keep pace with these trends to ensure your products are designed in an accessible way for all users, including new technologies. "We embrace innovation" at GQAT, and we provide our clients with pragmatic and strategic options to ensure your organization stays on the leading edge of change.

Get Started with GQAT Today

Are you interested in making your digital presence more inclusive? GQAT Technologies’ Accessibility Testing services will help you create accessible, compliant, and user-friendly digital experiences for all audiences. Whether you are developing a new app or upgrading an existing website, we will help you every step of the way.

Contact us today at GQAT Technologies for a free accessibility audit and build a more inclusive digital future!

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